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0800 numbers for a web based business In the current era a single keyword search on any of the search engines (e.g. Google etc) results in millions of results and the customer chooses one among those millions of results. Now what makes your customer become your customer in such case is firstly your search engine ranking and secondly is his trust in you. Now, for making your customers trust you, you do different things like making a professional website; so looking professional is the key to gain the initial trust of your customers. The 0800 number displayed on your website enhances the ‘professional’ look of your website and so the customer trusts to do business with you. Specifically for small or medium scale web based business it is very important to look upon all these factors. Other than this since most of the web based business have big geographical target market so here also the 0800 numbers gives you an advantage by not making you look non-geographic (i.e. not restricted to a geographical area).So, looking professional, gaining your customers’ trust and not being restricted to a single area turns your business wheels faster and hence become the reason for getting a 0800number for your business. An 0800 number is not just a simple number on which you can receive calls and that from which you just dial calls. It is more than just simple dialing and receiving.0800 numbers is your identity, it is your touch point with you customer, it is your vital communication medium; so any touch point of customer if not handled properly results in lost customer and that the touch point should also be attractive and feasible enough for the customer that they feel free to contact you through that touch point any time they feel. An 0800 number is a number that facilitates you handling this telecommunication touch point and hence forth it is not just for receiving/dialing purpose; it literally manages your traffic. It can divert your calls to any of the departments you want and you don’t even need any extra equipment for this diversion, it can auto reply to the callers when you want it ,it manages the statistics of the callers , it enables you to do the conference calls , it can play a welcome message for the callers etc. So an 0800 number is not just a simple phone number; this number talks for you. So, let the number do talking and manage your traffic!! |